According to the report, following a recent hot wallet security incident, Bitget support representatives have been stalling users by directing them to write emails to specialists, refusing to commit to any clear timeline regarding user funds. Although the platform claimed to have reopened withdrawals for all tokens on October 2, customer support reportedly told users seeking withdrawal reversals that basic withdrawals and refund requests are entirely different matters.

The netizen noted that users are unable to freely withdraw their assets, raising concerns that Bitget's hot wallet may have become a bottomless deficit reminiscent of the Huiwang incident. ToNanyang Heat Week|check in & spin for Premium