Preliminary investigations revealed that the property had been operating as a scam call center since August, with members posing as customer service agents to defraud victims inside Japan. Authorities seized 21 mobile phones, computer setups, routers, and 28 Japanese scam scripts, with the confiscated hardware valued at around 25,000 ringgit.

All 17 suspects have been remanded for 14 days through October 18. Investigators noted that only five held valid passports, and the immigration department is verifying the legal status of the remaining suspects as police work to trace financial flows and identify the organizers behind the hub.